PART QUALITY & AFTERCARE
The part choices shown in the booking form are preferences. We confirm the exact part, model compatibility, price and any limitations before repair work begins.
Screen options
Original / genuine screen
Offered only where an original or genuine part is available and verified for your model. We will explain whether the part is new or reclaimed and any relevant supply or warranty details before you approve the repair.
Soft OLED aftermarket screen
An aftermarket flexible OLED display for compatible models. It is not a manufacturer original part. Display quality, brightness, colour, fit and available features can vary. Some functions, calibration or system messages may depend on the exact device and part.
Budget-class LCD display
A compatible LCD option for models where an LCD replacement is supported. Compared with an original OLED display, an LCD may differ in brightness, colour, thickness, power use or feature compatibility. We will only offer it when suitable for the model and will identify it as a compatible aftermarket option.
Battery options
We may offer an original / genuine battery if a verified part is available for the model, or an aftermarket battery. We will tell you which option is being quoted. Battery-health reporting, alerts and calibration behaviour vary by device and part. We do not promise that every model will display battery information in the same way as a factory-installed battery.
Repair warranty
Qualifying repair parts and workmanship carry the warranty period shown on the repair quote or receipt. The standard qualifying repair warranty is 12 months where stated for that repair. It covers eligible technical faults with the supplied part or work, subject to inspection and the specific terms provided for the job.
New impact or physical damage, cracked or bent housing, liquid ingress, misuse, tampering, an unrelated fault or damage that occurs after collection is not covered by a repair warranty. A warranty does not reduce your statutory consumer rights. The exact repair provider and warranty contact will be shown on the quote or receipt.
Before a repair
- Back up important data where possible. Data preservation cannot be guaranteed for every fault or repair.
- Do not send passwords, device passcodes or payment details through the booking form.
- Ask us to explain part type, price, expected turnaround and coverage before you approve.
- If diagnosis changes the quote, we will contact you before proceeding with additional work.
For the full booking conditions, read our repair terms.